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If you have any questions or are unable to access the Apple site to check your serial number, please contact our friendly Call Control team who will be able to help you. If you are unable to finish a backup or wish Amsys to attempt a data transfer to your new hard drive, this is a chargeable service of £60.

If your device is eligible for the 3TB hard drive replacement, then Amsys can help you. Are you aware that Apple has determined that a small number of 3TB hard drives used in 27-inch iMac systems may fail under certain conditions? The devices affected were sold between December 2012 and September 2013.Īpple are contacting customers who may be affected, but you can also check your eligibility for a replacement by entering your serial number on Apple’s website here.
